Pet Safety Lady wanted you to know about the Pet Food Recall
Purina Mills Undertakes Limited Recall of Strategy® Horse Feed and Layena® Poultry Feed
Contact:
Jeanne Forbis: 651-481-2071 or 612-308-5441
David Karpinski: 651-481-2360
Products Distributed in Mississippi, Arkansas, Kentucky,Tennessee, Alabama, Indiana, Missouri and Virginia
FOR IMMEDIATE RELEASE -- St. Louis, Mo., April 16, 2010 -- Purina Mills, LLC, is voluntarily recalling two specific lots of 50-pound bags of Strategy® Professional Formula GX horse feed and one lot of Layena® SunFresh® Recipe Pellet poultry feed. The recall is being implemented due to the discovery of metal fragments in a limited number of bags from one of the Strategy® product lots. At the time the recall was issued, five customer complaints had been received. No animal health issues had been reported.
The products being recalled were manufactured in Nashville, Tennessee, on March 24-25, 2010. They were shipped to retailers and dealers in Mississippi, Arkansas, Alabama, Tennessee, Kentucky, Indiana, Missouri and Virginia.
Only the following specific products and lot numbers are involved in the recall:
Formula No. Item No. Description Lot Number
35SS 0066547 Strategy® Professional Formula GX 0MAR24NST1A1
35SS 0066547 Strategy® Professional Formula GX 0MAR24NST2A1
61R3 0056922 Layena® SunFresh® Recipe Pellet 0MAR25NST2A1
The lot number is found on the sewing strip of each bag and is interpreted as follows:
0=Year / MAR=Month / 24=Day of Month / NST1A1=Plant Code.
Customers with products that do not have the specified lot numbers are not affected by the recall.
Customers who have purchased the recalled products should not store or feed the products and are asked to return unused product to their dealer for replacement.
Customer questions or concerns may be directed to the company's Nashville Customer Service Office at 800-424-5234.
FDA posts press releases and other notices of recalls and market withdrawals from the firms involved as a service to consumers, the media, and other interested parties. FDA does not endorse either the product or the company.
#
Thursday, April 29, 2010
Pet Safety Lady Likes the Article from FDA "How to report a pet food complaint"
Pet Safety Lady wants you to know how to report a pet food complaint and with the help of the FDA's guidelines in the article it makes it easy to understand how.
How to Report a Pet Food Complaint
To report complaints about pet food (and other animal feed), please contact your state’s FDA Consumer Complaint Coordinators. When reporting, provide the following information to the Consumer Complaint Coordinator.
We realize you may not have all the information requested below and we encourage you to report your complaint with whatever information you have available.
Detailed Information about the Product
Consumers often transfer dry pet food into other containers for easier handling. It is important to save the original packaging until the pet food has been consumed. The packaging contains IMPORTANT information often needed to identify the variety of pet food, the manufacturer plant, and the production date.
• Exact name of the product and product description (as stated on the product label)
• Type of container (e.g. box, bag, can, pouch, etc.)
• Product intended to be refrigerated, frozen, or stored at room temperature
• Lot number - This number is often hard to find and difficult to read. It is stamped onto the product packaging and typically includes a combination of letters and numbers, and is always in close proximity to the expiration date (if the product has an expiration date). The lot number is very important as it helps us determined the manufacturing plant as well as the production date.
• Best by or expiration date
• UPC code (also known as the bar code)
• Net weight
• Purchase date and exact location where purchased.
• Results of any laboratory testing performed on the pet food product
• How was the food stored, prepared, and handled?
Description of the problem with the product. Examples include:
• Foul odor, off color
• Swollen can or pouch, leaking container
• Foreign object found in the product. Describe.
If you think your pet has become sick or injured as a result of consuming a pet food product also provide the following information about your pet
• Species (dog, cat, rabbit, fish, bird, other)
• Age, weight, breed, pregnant, spayed/neutered
• Previous health status of pet
• Any pre-existing conditions your pet has
• Do you give your pet any other foods, treats, dietary supplements or drugs?
• How much of the product does your pet normally consume?
• How much of the “suspect” product was consumed from the package?
• How much product remains?
• Clinical signs exhibited by your pet (examples: vomiting, diarrhea, lethargy)
• How soon after consuming the product did the clinical signs appear?
• Veterinarian’s contact information, diagnosis and medical records for your pet.
• Results of any diagnostic laboratory testing performed on your pet
• How many pets consuming the product exhibited clinical symptoms?
• Are there any pets that consumed the product and are not affected?
• Does your pet spend time outdoors unsupervised?
• Why do you suspect the pet food caused the illness?
How to Report a Pet Food Complaint
To report complaints about pet food (and other animal feed), please contact your state’s FDA Consumer Complaint Coordinators. When reporting, provide the following information to the Consumer Complaint Coordinator.
We realize you may not have all the information requested below and we encourage you to report your complaint with whatever information you have available.
Detailed Information about the Product
Consumers often transfer dry pet food into other containers for easier handling. It is important to save the original packaging until the pet food has been consumed. The packaging contains IMPORTANT information often needed to identify the variety of pet food, the manufacturer plant, and the production date.
• Exact name of the product and product description (as stated on the product label)
• Type of container (e.g. box, bag, can, pouch, etc.)
• Product intended to be refrigerated, frozen, or stored at room temperature
• Lot number - This number is often hard to find and difficult to read. It is stamped onto the product packaging and typically includes a combination of letters and numbers, and is always in close proximity to the expiration date (if the product has an expiration date). The lot number is very important as it helps us determined the manufacturing plant as well as the production date.
• Best by or expiration date
• UPC code (also known as the bar code)
• Net weight
• Purchase date and exact location where purchased.
• Results of any laboratory testing performed on the pet food product
• How was the food stored, prepared, and handled?
Description of the problem with the product. Examples include:
• Foul odor, off color
• Swollen can or pouch, leaking container
• Foreign object found in the product. Describe.
If you think your pet has become sick or injured as a result of consuming a pet food product also provide the following information about your pet
• Species (dog, cat, rabbit, fish, bird, other)
• Age, weight, breed, pregnant, spayed/neutered
• Previous health status of pet
• Any pre-existing conditions your pet has
• Do you give your pet any other foods, treats, dietary supplements or drugs?
• How much of the product does your pet normally consume?
• How much of the “suspect” product was consumed from the package?
• How much product remains?
• Clinical signs exhibited by your pet (examples: vomiting, diarrhea, lethargy)
• How soon after consuming the product did the clinical signs appear?
• Veterinarian’s contact information, diagnosis and medical records for your pet.
• Results of any diagnostic laboratory testing performed on your pet
• How many pets consuming the product exhibited clinical symptoms?
• Are there any pets that consumed the product and are not affected?
• Does your pet spend time outdoors unsupervised?
• Why do you suspect the pet food caused the illness?
Subscribe to:
Posts (Atom)
